https://ir.vidyasagar.ac.in/jspui/handle/123456789/1290 2026-04-26T09:37:39Z 2026-04-26T09:37:39Z Chatterjee, Sibaram Das, Pinaki Gupta, Arindam https://ir.vidyasagar.ac.in/jspui/handle/123456789/1020 2016-12-23T00:34:06Z 2014-01-01T00:00:00Z

Title: THE ANATOMY OF PROFITABILITY, EFFICIENCY AND PRODUCTIVITY OF REGIONAL RURAL BANKS IN SELECTED BACKWARD DISTRICTS OF WEST BENGAL: A PANEL DATA INVESTIGATION Authors: Chatterjee, Sibaram; Das, Pinaki; Gupta, Arindam Abstract: The paper attempts to examine the impact of branch level efficiency, total factor productivity, growth and priority sector lending of RRBs on their profitability and determine the factors that significantly influence the efficiency of these banks in three selected backward districts of West Bengal by applying Malmquist productivity index and Data Envelopment Analysis Description: 44-68

2014-01-01T00:00:00Z Datta, Saroj Kumar Gupta, Arindam https://ir.vidyasagar.ac.in/jspui/handle/123456789/984 2016-12-23T00:27:38Z 2009-01-01T00:00:00Z

Title: BUSINESS PROCESS RE-ENGINEERINGAS A DRIVER OF CUSTOMER SATISFACTION - A STUDY WITH REFERENCE TO SELECTED INDIAN NATIONALISED BANKS Authors: Datta, Saroj Kumar; Gupta, Arindam Abstract: Complexity and uncertainty of present business environment demands an organization to outperform its competitors in satisfying the consumers. Any exercise in reengineering, particularly in banking industry affects the customer satisfaction level. The paper gives a brief about an exploratory study of how implementation of BPR mainly through IT tools has affected the customer satisfaction levels in public sector banks. The study has been undertaken on State Bank of India and five other public sector banks. From the study it is found that re-engineering of the business process for the nationalized banks has affected the level of customer satisfaction in a strong and positive manner. In the present environment of new type of banking operations, banking through ATM, e-banking, etc. in contrary to the erstwhile branch banking are going to occupy the centre stage. Description: 12-39

2009-01-01T00:00:00Z Gupta, Arindam Kundu, Debashis https://ir.vidyasagar.ac.in/jspui/handle/123456789/980 2016-12-23T00:26:29Z 2008-01-01T00:00:00Z

Title: ENHANCING PROFITABILITY AND SHAREHOLDER VALUE THROUGH MERGER – A CASE STUDY OF ICICI BANK Authors: Gupta, Arindam; Kundu, Debashis Abstract: The study uses one of the high profile mergers of the Indian banking industry to measure the amount of wealth actually created for shareholders by such a merger, using the valuation tools like MVA, EVA, etc. and also the relative profitability measured from variables like Spread and Burden. Attempt has also been made further to find out the relative impact first of variables like EVA, market capitalization, total capital employed, yield, relative profitability, return on net worth, etc. on MVA; secondly of total capital employed, yield, relative profitability, return on net worth, etc. on EVA and finally of variables like EVA, total capital employed, yield, return on net worth, etc. on relative profitability. Description: 66-78

2008-01-01T00:00:00Z Gupta, Arindam Sana, Ashish Kr. Khan, Tagar Lal Ghosh, Samir https://ir.vidyasagar.ac.in/jspui/handle/123456789/972 2016-12-23T00:23:48Z 2007-01-01T00:00:00Z

Title: REPORT OF THE NATIONAL SEMINAR ON “EMERGING TRENDS IN COST AND FINANCIAL MANAGEMENT”, JANUARY 20 & 21, 2007 Authors: Gupta, Arindam; Sana, Ashish Kr.; Khan, Tagar Lal; Ghosh, Samir Description: 116 - 123

2007-01-01T00:00:00Z